Shipping Policy
Welcome to ShopPromising.com! We're committed to providing you with a smooth shopping experience, including timely and reliable shipping. Please review our shipping policy to understand how your orders are handled.
Shipping Processing Time
- All orders are processed within 1-3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive a notification with tracking details once your order has been shipped.
- During periods of high demand (such as holidays), processing times may be extended. In such cases, we’ll notify you of any delays.
Shipping Rates & Delivery Times
We currently ship to, offering the following options:
- Standard Shipping (5-7 business days)
- Express Shipping (2-3 business days)
- International Shipping (10-15 business days)
Please note that shipping times are estimates and may vary based on your location and the performance of local postal services.
Free Shipping
We offer free standard shipping on all domestic orders over $45.00.
Order Tracking
Once your order is shipped, you will receive a tracking number via email. You can track your order through our [tracking page] or the carrier's website.
International Shipping
For international customers, shipping rates are calculated at checkout. Please note:
- Shipping times for international orders can vary based on customs procedures.
- Import duties, taxes, and customs fees are not included in our shipping charges and are the responsibility of the customer. Contact your local customs office for more information.
Address Changes
Please make sure your shipping address is accurate at checkout. If you need to update it after placing an order, contact us within 24 hours at shoppromising@gmail.com. We are not responsible for packages delivered to incorrect addresses.
Lost or Damaged Packages
If your order is lost or arrives damaged, please contact us at shoppromising@gmail.com within 7 days of delivery. Provide your order number and details, and we’ll assist you in resolving the issue.
Contact Us
For any questions or concerns regarding shipping, please reach out to us at shoppromising@gmail.com. We’re here to help!